Services
Expert Remote and Onsite Support
Remote and Onsite support for workstations and servers. From basic time and material all the way through many service agreement options. We can resolve hardware and software issues on a clients network.
Managed Services
Plans range from basic AV and Patch Management through support plans locking in preferred rates, managed backup, and after 12 months of membership in a qualified plan in good standing, clients have the option to upgrade to our unlimited break fix plan. Other services include vCIO and Virtual IT directors.
Self Assessment Assistance
Piedmont Technical Experts can meet your self assessment needs on several fronts. We can assist in general network assessments, PCI self assessments, and NIST 800-171 self assessments among others.
Infrastructure Implementation
From physical hardware to virtual implementations Piedmont Technical Experts can meet your needs.
- Desktops
- Laptops and Tablets
- Servers
- Switches
- Firewalls
- Routers
- Access Points
- Printers
- Computer, Server, and Network Accessories
Cloud Implementation
- Office 365
- Azure
- AWS
Vendor Agnostic Experts
Piedmont Technical Experts have relations with a number of partners but we are capable and willing to work with vendors of the client's choice..
Block Hours and Block Onsite Hours
Just need to reserve blocks of time that you have each month or larger blocks lets clients budget their support at fixed rates.