I had a hardware issue, and these guys handled ordering and installation flawlessly. They also were very good at telling me about updates. I highly recommend using them for IT needs here in Greensboro.
Mr. Pete really came through for me at the last minute. The service was professional and prompt. I definitely recommend Piedmont Technical Experts for great tech service. Thank you.
Great company! We have used them for years and wouldn’t use anyone else. They are very quick to respond to any issue we have. I couldn’t ask for a better tech company to use.
We were experiencing issues with our domain. JB was able to diagnose the problem and even get our domain controllers upgraded without any downtime.
Jon at Piedmont Technical Experts is wonderful. I was lost in a technology quagmire, and he was able to show me simply and quickly how to get where I needed to go. He breaks it down so that it’s easy to understand – I definitely learned along the way! He has great ideas, has terrific patience, and takes the time to make sure everything is running smoothly. I highly recommend Piedmont Technical Experts if you need help!
Jonathan and the team at Piedmont Technical Experts are fantastic! I bought my laptop from them, and they have helped with several IT-related challenges. The thing that is most important is that they answer the phone when you call, and they respond to emails when you send them. If I could give them 6 stars, I would.
The folks at Piedmont Technical Experts have been doing this line of work for decades now, and it shows! They’re very knowledgeable and professional. I highly recommend them!
If you’re looking for a company to help with technical issues regarding printers or computers, I would definitely recommend Piedmont Technical Experts. They were quick, very fair with the pricing, and made the whole process so easy. Thank you, Mr. Beck!
Johnathan Beck was super helpful and knowledgeable. His knowledge made repair of the computer so fast. I would recommend Piedmont Technical Experts to anyone.
I was in search of a professional computer repair service, as my business laptop unexpectedly stopped functioning properly. It was 7am, and my search yielded very few results of related businesses open prior to 10 am. Piedmont Technical Experts was the only one to answer the phone minutes after 8am, and they were able to take my laptop that same morning. Their office is conveniently located on Elm St. in downtown Greensboro, and there was plenty of parking available. Jonathan greeted me, took down my information and kept me informed of his progress. I got my laptop back the very next morning, and Jonathan even assisted me with quotes for new equipment. I also plan on using their annual protection service! I was impressed by their reasonable prices, professionalism and reliability. I will definitely use them for all my computer-related needs.
Great quality service. I would highly recommend!!
Excellent service! Best choice I could’ve made for my company!!!
I used JB at Piedmont Technical Experts to purchase a couple of gaming computers for my sons for Christmas. JB’s attention to details was fantastic. He really helped out with his expertise for questions we didn’t even know to ask. I’m looking forward to the boys having a great Christmas thanks to Piedmont Technical Experts and JB!
We’ve had Jonathan from Piedmont Technical Experts coming in to help us at Image Works Display for a few months now, and he has helped us utilize our Microsoft 365 licenses far more efficiently than we had originally been doing. His help has directly led to significant cost savings by eliminating redundant products and licenses that were no longer needed. Jonathan is able to get to the heart of an issue very quickly and explain the best way to correct it in a very “down-to-earth” way that avoids confusion. I highly recommend giving Piedmont Technical Experts a chance. You won’t regret it!
Working with Piedmont Technical Experts was a great experience! Very professional and personable techs. I would recommend them to anyone!
Thank you so much, Piedmont Technical Experts! The previous IT company I was working with frustrated me to no end. I felt like I could hardly ever get them on the phone, and every time I did, it was a conversation that promised to cost me hundreds of dollars. The time and care Jonathan Beck of PTE has taken with my computer needs has far exceeded anything I could have expected. I feel like I’ve already saved time and money since making the switch. When I recently gave out the phone number and website to a friend, I told her PTE is my one and only go-to from now on for all things computer and IT related. Thanks so much!!!
Jonathan Beck with Piedmont Technical Experts helped me select the right laptop for my husband. He gave me options & explained the differences in words that I could understand. He guided me in the selection of virus protection as well. I highly recommend Piedmont Technical Experts for all your IT needs. Jonathan was fantastic to work with!
I’m blown away by the speed, cost and expertise of these guys. Do not hesitate to give them a call for any technical issues!!
The Piedmont Technical Experts team is very efficient and quick to help whenever we have a problem at the office, whether it is big or small.
These guys are great! They were able to get us up and going quickly. They were quick to respond and quick to resolve my issue!
Jonathan helped us get our new office technology up and running and made sure we understood it. He really went above and beyond the call of duty.
I’ve been in the IT industry for around 15 years now, and I’ve known Jonathan for all of them. He is a highly knowledgeable and capable IT professional with many years of experience. His integrity is second to none, and he is a very likeable person all around. If you require IT services and do not want to conduct business with the stereotypical, arrogant tech gurus, then I would highly recommend Piedmont Technical Experts as an option. I have no doubt that you will find them more than adequate, and your working relationship with Jonathan may be far more pleasant than you are accustomed to. As an IT manager for a large organization, I would not hesitate to engage PTE for anything should the need arise.